Clinical governance relates to quality, accountability, responsibility, safety and excellence—all of which are fundamental to the charity’s organisational culture and philosophy.
Care Quality Commission (CQC)
In 2007, Magpas Air Ambulance became the first independent pre-hospital care service in the UK to voluntarily register with the Care Quality Commission (CQC). The CQC is the independent regulator of health and social care in England. They inspect services to make sure they provide patients with safe, high-quality care.
Magpas Air Ambulance was last inspected in September 2022; the Care Quality Commission found that Magpas Air Ambulance delivered an outstanding service with ‘many examples of outstanding practice’ highlighting that the service created a ‘positive patient-focused culture’, used ‘innovation and research to improve patient outcomes’ and achieve the service’s mission of saving lives.