We strive to be transparent and accountable to you—our fundraisers, volunteers and donors.
If, for any reason, our fundraising practices have not met acceptable standards we would like to hear from you. We will acknowledge your complaint within 5 working days and provide a full response within 20 working days.
If you feel you have not received a satisfactory response to your complaint, you can contact the Fundraising Regulator.
To make a complaint, please contact me via email using the button below, or by phone or writing:
01480 371060 (option 2)
Magpas Air Ambulance, Centenary House,
St Mary’s Street, Huntingdon, Cambridgeshire PE29 3PE.