About our Patient Voices forum

Our patients—past, present and future—are at the heart of everything we do.

Patients and their relatives have a unique perspective on the service Magpas Air Ambulance provides. In this forum, a group of former patients and family members come together to use their insights to help shape and develop patient communications and care. This work spans the organisation including clinical operations, research, aftercare, and fundraising.

Any Magpas Air Ambulance patient, or relative of a former patient, is welcome to join Patient Voices. The meetings are held four times a year (in person with the option to join online) with optional online catch-ups in between. Magpas Air Ambulance's Patient Engagement Lead, Dr Sarah Hazleman, and Senior Governance Officer, Rachel Carter are always in attendance.


In Patient Voices, the representatives...

  • Share views and insights on being a patient or relative of the organisation
  • Share ideas to develop the organisations aftercare services
  • Share perspective and feedback on the organisations strategic objectives
  • Share views on research opportunities
  • Share feedback on proposals for new communications aimed at patients and relatives
  • Share feedback and views on other items as they arise

If you are interested in joining Patient Voices, we would love to hear from you! Complete the form below or call 01480 371060 (option 4).

Register your interest in joining Patient Voices

Name(Required)
How would you prefer we contact you?
To help identify your patient record, please let us know the date of your or your family member's incident if possible. If there are any other details you wish to share, please also include them here.

Upcoming events

As well as our regular Patient Voices meetings, the group also organises other events throughout the year for patients and their families.

Patient Voices meetings

  • Thursday, 10 September. 5:30 pm
  • Tuesday, 24 November, 5:30 pm

Patient and family open events

  • Sunday, 18 October, 11 am-1 pm
Patient open evening2026

Patient open evenings

If you would like to be the first to know when registrations for our future patient open evenings are open, just sign up to be on our early bird mailing list:

Register your interest in our next patient open evening

Name
Please confirm you are happy to receive emails from us and be the first to hear about Magpas Air Ambulance's upcoming patient open evenings

Please note this can be in addition to a private visit. If you would like to organise a visit to the Magpas Air Ambulance base to talk through your incident, find out more about Magpas Air Ambulance or even potentially meet the team who came to your aid, please reach out to our aftercare team.

Meet some of our Patient Voices members

"Patient Voices is a unique forum for previous patients and their families to be able to assist Magpas Air Ambulance and shape how it operates and communicates from our point of view. For me, it is a real privilege to be able to give back something to this incredible charity."

Michelle
Patient's wife

"The Patients Voices forum has been pivotal in my rehabilitation—gaining friends that I now consider my extended family."

Scott
Former patient

"I joined the Patient Voices Forum, as the parent of a patient, to share my experiences with others and provide insights to Magpas Air Ambulance from a patient's perspective."

Ann
Patient's mum

"Being part of the Patient Voices forum allows me the opportunity to give back a small part of what Magpas Air Ambulance gave me. It also allows patients and their families to have a direct input on how we, the patients, and Magpas Air Ambulance interact with each other in the time following what can be a life-changing event."

Allistair
Former patient

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Rachel Carter

Senior Governance Officer

Have a question about our Patient Voices forum?

Contact me today
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