In 2007 Magpas Air Ambulance become the first independent pre-hospital care service in the UK to voluntarily register with the Care Quality Commission (CQC). The CQC is the independent regulator of health and social care in England. They inspect services to make sure they provide patients with safe, high quality care.
Magpas Air Ambulance was last inspected in February 2018; the Care Quality Commission deemed our service to be outstanding and required no improvement in any areas. The CQC’s full inspection report (PDF) is available to read publicly.
Your experience of the care you received as a patient of Magpas Air Ambulance is essential to improving our service. Please click here to view our Patient Guide.
We use an independent third party website to ensure transparency and to allow patients to leave feedback anonymously. You can visit our I Want Great Care page to rate the care you received. Your feedback is also used by the Care Quality Commission to evaluate the quality of our care.